
Frequently asked questions.
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YES! At Luna’s Lunchbox, we believe your pet’s food should be as pure as possible. That’s why our meals are 100% plastic-free—never stored, cooked, or served in plastic. We use glass, stainless steel, and natural materials to keep every meal fresh and free from harmful chemicals. Because your furry friend deserves the best—purity at their paws!
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YES! Every meal is made fresh, by hand, with real, wholesome ingredients—just like you’d make at home. We don’t use mass production, fillers, or artificial additives—just carefully prepared, nutritious food made with love at home.
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Unlike big dog food companies that set fixed portions and prices, we charge by weight. Why? Because every dog is different! By pricing based on weight, you get exactly what you pay for, ensuring your pup gets the right amount of fresh, nutritious food without overpaying for pre-set portions that may not fit their needs. This gives you more control, better value, and a truly customized feeding experience.
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Unlike other brands that charge according to “how many meals/servings” come to an order, we’ve chosen to be as transparent as possible and give you flat rates according to weight. Rather than making individual profiles for your pups, we’ve chosen to be grounded in our decision to allow our customers to take the lead and purchase according to what they deem appropriate. After all, no one knows your pup like you do!
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